Information

  Future Residents

  • I'm apartment hunting, where do I begin?

    Take a look at our available apartments! If you see one that fits your bedroom, bathroom, and budget requirements, text or call 201-523-4576.


    Know or have handy:

    • When you want to move
    • If you have any pets or additional roommates
    • Credit score and monthly income
    • Your calendar to schedule a showing

    Leave a voicemail at the leasing line at 215-268-6151 or email leasing@haverfordsq.com. 

  • What are your requirements?

    In order to properly screen your application, we require:

    • Your application is complete and correct. This includes your vehicle (leave blank if you're car-free (love your low carbon footprint!!)), your emergency contact, banking account info, pet info (leave blank if you're pet-free), and to answer the Yes or No questions
    • Your gross monthly income must cover 3x the monthly rent. Your income should be verified via your 4 most recent paystubs and your 2 most recent bank account statements
    • Credit history is taken into account with your credit score. The credit history must be clear and positive
    • Your rent payment history from your current apartment for the past year 

    We use Appfolio's Vantage 3.0 scale to screen credit.


    If you think you'd make a great resident, despite either of these requirements, please let us know.

  • Do you allow cosigners?

    Yes, of course! 

    Cosigners must:

    • Have a clear credit report
    • Help you reach 3x the rent in monthly income
  • Which utilities am I responsible for?

    In most units, you are responsible for:

    • Electricity with your own PECO account
    • Internet (a majority of our apartments are Comcast ready)
    • $30 amenity fee monthly/per bedroom, covering water and trash  billed automatically to the rent portal.

    In some units, you may be responsible for:

    • Gas - based on usage with PGW 

    Please note, all SFHs do not have amenity fees, since they have their own meter and the tenant pays water based on usage, charged to the rent portal.

  • What amenities are included?

    A majority of our newly constructed units have:

    • In-unit washer and dryer
    • Central heating and air conditioning
    • Dishwashers
    • Luxury vinyl flooring
    • Stainless steel kitchen
    • Recessed lighting 

    As opposed to:

    • Having to go to the laundromat
    • Window air units
    • Wasting time and water hand-washing dishes
    • Delicate hardwood flooring 
    • White kitchen appliances
    • Dim middle of ceiling lighting
  • Do you have brand new apartments with modern finishes?

    Yes we do! 

    In 2019 alone, we've remodeled over 30 units varying from 1 bedrooms to 3 bed 3 bath units.

    Take a look at our available apartments page, we might have one under construction. 

  • I'm an international student, which documents do I need to provide?

    Congratulations on your continued studies! 

    Please have all (if applicable) listed documents ready to attach to your application:

    • I20
    • F1 visa
    • Passport
    • Proof of enrollment
  • I'm studying on the GI Bill, which documents do I need to provide?

    Congratulations on your continued studies and thank you for your service! 


    Please have ready:

    • A good contact from the VA office
    • Proof of GI Bill acceptance
    • Proof of enrollment
  • Is renter's insurance a requirement?

    Yes, it is! As of 2019, we require all residents to have renter's insurance.

Current Residents

  • How do I submit a maintenance request?

    If you're experiencing a life threatening emergency, call 911 immediately. 


    For urgent after-hours emergencies, call 215-268-6151 and press 3 to speak with one of our customer representatives.


    Otherwise, sign into your portal, go to Maintenance on the left hand side, and click on the blue Request Maintenance button. Be as detailed as possible so our maintenance crew can help you. 

  • Where is my account ledger?

    After signing into your portal, click on Payments on the left-hand side, and click on View Full Account Ledger. This will let you see every charge and payment line-by-line. 

  • How do I change my door code?

    Submit a maintenance request by signing into your portal, click on Maintenance on the left-hand side and click Request Maintenance. Leave your old code and your new code in the box. 

    Please understand requesting a code change will cost you $25 (like replacing a key). This can be paid online via your ledger. 

  • How can I pay my rent?

    You are able to make online rent payments via your resident portal. Sign into your portal and click on Payments on the left-hand side. 

    You are able to pay manually per month or setup autopay, so you never forget a payment.


    A cash slip is also available! 


    Refer to your lease for late rent fees. 

  • What am I responsible for as a resident?

    As a resident you are responsible to maintain the property in the same condition as was provided to you when you moved into the residence. The owner of the property is responsible for making repairs to any property issues including plumbing, electrical, heating, and general repairs. If you are ever unsure of who is responsible for a repair, please contact our office.

CONTACT US


For more information regarding an apartment for move-in, fill in your contact details below.
You can also call or text 215-970-2959 for more information.

For maintenance, please use your online portal or call 215-268-6151 to submit a maintenance request.
We'll text you from (201) 523-4576.

let us help

Get In Touch

Management 215-268-6151 #1
Showings: 215-268-6151 #2

Maintenance: 215-268-6151 #3
Team Text: 201-523-4576
(By texting us, you consent to receive a text. You can opt out by responding STOP)

leasing@haverfordsq.com

We're Located in Best Philly, West Philly. 
Corner of 39th and Haverford by appointment only 
601 N 39th St,
Philadelphia, PA 19104

Mailing Address:
614 S. 4th St, #510
Philadelphia, PA 19147
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